We'd love to hear from you.
If you have any questions, comments or feedback please either complete the form below.
If your query is regarding your order, it helps the team if you include your order number (listed on your order confirmation) which looks something like #CLEM24Q12345
If you are interested in stocking our products or becoming a Clementine Suds ambassador please drop us a line at:
Our customers' satisfaction is our number one priority.
We offer a full refund, within 30 days of purchase, when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs unless the product is faulty.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We ship Monday to Friday and aim to ship within 24 hours of receiving your order. Standard delivery usually takes between 3 - 5 business days.
If your order hasn't arrived within ten days, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!